Privacy Policy

This policy explains what information Jersey City Plumbing Heating & Cooling collects through this website and by phone, why we collect it, and how we handle it. By using this site or contacting us for service, you agree to the practices described below.

Information We Collect

We collect the details you give us so we can schedule and complete work: your name, service address, phone number, email address and a description of the problem. When you call (877) 717-8383, we may keep a record of the call details for scheduling and service history.

Like most websites, this site may also collect basic technical information automatically, such as your browser type, device type, pages visited and the general region you are browsing from. This information is not used to identify you personally.

How We Use Your Information

• Scheduling, performing and following up on requested service
• Preparing estimates, invoices and service records
• Contacting you about an appointment or a job in progress
• Meeting permit, inspection and other legal requirements
• Improving the content and performance of this website

Sharing of Information

We do not sell or rent your personal information. We share it only where it is necessary to do the job or to comply with the law, for example with suppliers ordering a part for your installation, with municipal inspection authorities where a permit is required, or with payment processors handling a transaction.

Cookies and Analytics

This site may use cookies or similar technologies to keep the site working properly and to understand which pages people find useful. You can block or delete cookies in your browser settings, though some parts of the site may not function as intended if you do.

Text Messages and Calls

If you give us your phone number, we may call or text you about your service request, appointment window or technician arrival. Message and data rates may apply. You can ask us to stop contacting you by these methods at any time.

Data Retention and Security

We keep service records for as long as needed to support warranty claims, accounting and legal obligations. We take reasonable steps to protect the information we hold, though no method of transmission or storage can be guaranteed to be completely secure.

Your Choices

You can ask us what information we hold about you, request a correction, or ask us to delete records that we are not required to keep. Contact us at (877) 717-8383 or at 924 Bergen Ave #266, Jersey City, NJ 07306.

Changes to This Policy

We may update this policy as our practices or legal obligations change. The revision date at the top of this page shows when it was last changed.